Privacy Policy

Progressra ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Business details

b) Account & Store Data

Products, categories, store content, and order and customer data created by you.

c) Payment Information

We do not store payment details. Payments are processed directly via Razorpay, connected to your own account.

d) Technical Information

  • IP address
  • Browser type
  • Device information
  • Usage logs (for performance & security)

2. How We Use Your Information

  • Create and manage your account
  • Provide platform features and services
  • Improve performance and user experience
  • Communicate important updates
  • Provide customer support
  • Ensure security and prevent fraud

3. Emails & Communication

When you connect your Gmail account:

  • Emails are sent only on your instruction
  • We do not read or store your email content
  • Email access is limited to required functionality

4. Data Sharing

We do not sell or rent your personal data. Data may be shared only with:

  • Trusted third-party services (e.g., hosting, analytics)
  • Payment gateways (Razorpay)
  • Legal authorities if required by law

5. Data Security

We use industry-standard security practices to protect your data, including:

  • Secure servers
  • Encrypted connections
  • Access controls

However, no system is 100% secure.

6. Your Responsibility

You are responsible for:

  • The data you upload
  • Customer information you collect
  • Compliance with local laws (GST, tax, consumer laws)

7. Cookies

We may use cookies to:

  • Improve platform performance
  • Analyze traffic
  • Enhance user experience

You can disable cookies via browser settings.

8. Data Retention

We retain your data:

  • As long as your account is active
  • Or as required to provide services or comply with legal obligations

9. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Close your account anytime

Contact us at: support@progressra.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy:

Email: support@progressra.com

PROTECTING YOUR ● DIGITAL JOURNEY